As with most hotels and hostels we have a few terms and conditions!
Please read the following carefully. By using this website and booking with us you accept the terms and conditions as stated.
Our cancellation policy is 7 days. This means that unless stated otherwise you have until 1pm 7 days prior to the arrival day to cancel with no charge.
Cancellation within this 7 day period will result in 100% of the outstanding amount being taken.
If you cancel on the day of arrival or do not show up for your reservation then 100% of the booking amount is owed.
For bookings of more than 7 nights or those that exceed £200 in value we will pre- authorise your card for 50% of the total amount due two weeks prior to arrival. We do this to check your card to see if it is valid and to see if you have the funds available. The 50% is then held until arrival.
For group bookings of 8 guests or more we require a 10% deposit payable at the time of booking.
We reserve the right to pre-authorise any card at any time for £1 in order to ensure its validity.
We reserve the right to charge an amount for the following but not limited to; Intentional damage to the property including fixtures and fittings, unauthorised late check outs, lost keys, allowing non guests to use our facilities/ accommodation without prior approval from management.
We may pursue those guests who fail to pay the agreed amount by any legal means necessary.
We do understand that things happen that can be out of your control, talk to us! We are human! As a small business, cancellations greatly affect us. Please help us to try and avoid them where possible.